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Category Archives: Home-Update

IMPORTANT COMMUNICATION

We have been made aware that a company called ‘’Globe Light Express’’ are using content from Courier Logistics Website and trying to extort money from companies and individuals. Please be vigilant and if you are contact by this company do not divulge any details to them.

This has been reported to Action Fraud to investigate and take action.

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Easter Opening Hours

Please be aware that Courier Logistics will be closed for collections and deliveries on Friday the 19th of April and Monday the 22nd of April 2019. Deliveries will be made up until 12 Noon Saturday the 20th of April if they are on a designated premium Saturday service.

If you have received a calling card you will be able to collect your parcel from your local depot between 8AM and 12 Noon on Saturday 20th of April 2019.

Normal Service resumes on Tuesday the 23rd of April 2019.
We wish you and your family a Happy Easter and a great year ahead.

Kind Regards
Courier Logistics

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APC PinPoint

 

Use the NEW APC PinPoint tracking facility to view the progress of your parcel journey

Simply visit our tracking page and enter your consignment number and delivery postcode, click to view the map and our regularly updated map will PinPoint the delivery driver’s current stop and how close the driver is to the delivery destination.

Tracking just got better with APC.

APC Pinpoint

 

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Marketing Preferences

We take your privacy very seriously, please complete the form below to help us keep you up to date with any new services or incentives.

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Thank you!

I would like to take this opportunity to thank everyone who has supported me during my training for the London Marathon which is this Sunday 22nd April.  I have to say its been very challenging four months, working through injuries, and all the bad weather but knowing why I am doing it and the small changes we can make for the St John Ambulance Service has made it all worthwhile.

Again I would like to thank everyone who has supported me along the way. If you would like to sponsor me for this great cause there is still time  please find the link below.

 

Cathy Marathon 2018

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Update and weather issues

APC Depot – Edinburgh – 19/3/2018
Good progress has been made delivering the backlog of freight throughout the weekend and we estimate the depot is now 24 hours behind where it needs to be for resuming next day deliveries consistently.
There are extra drivers and an increased administration support on site to ensure this backlog is eliminated.
It is still recommended to only send freight through if it is essential.
We thank you for your patience and understanding.

The South West
Due to the weather issues yesterday a lot of depots are struggling with the road network both in getting drivers to work and subsequently out to deliver. The weather is forecast to get warmer today so the disruption should be a lot shorter than the previous events.

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What we can and cannot do

When it comes to APC Overnight deliveries there are strict rules that we have to stick to. We have to attempt delivery as per the senders request. Depending on which service is selected will depend on when delivery is attempted i.e a next day delivery is not time specific and will be attempted during the standard Monday – Friday working day.

Some senders choose to send on a timed service which might be PRE 9am or on a Saturday before noon service. Senders also have the option to specify whether we can leave the goods safe or with a neighbour. If the sender has not given permission, we cannot release the goods without it being signed for at the designated delivery address. This can sometimes be frustrating for the recipient but we have to follow our contractual obligations and deliver as requested by the sender.

Something we also get asked is if we can change the delivery address, again unless we obtain explicit instruction direct from the sender then we cannot amend due to possible fraud/security reasons.

There is nothing that we like more than to see the warehouse floor empty and nicely swept at the end of each day but there will always be those deliveries that cannot be made due to the recipient not being in and therefore returned to the depot to await further instruction. If we can leave with a neighbour or leave in a safe place then that is great but remember this has to be specified by the sender.

If you have any issues or concerns please chat to us online using our online chat facility.

 

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Changes to APC Freight

In order to improve our service and sortation process and to minimise the issues caused by oversize click here to read on

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Delivery Areas Affected by Weather

APC Weather Disruption

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Bus Strike & Adverse Weather

A bus strike is taking place in London today, resulting in extremely heavy congestion in this and the surrounding areas.
Whilst we will endeavour to deliver all consignments, delays may be unavoidable in the current traffic conditions.
We have been advised that the following postcodes are currently experiencing difficulties:
SE1, SE3 – 27, SE 99
RM16
E4, E17-18
N9, N17-18
BR
In addition, adverse weather conditions, particularly snow are affecting deliveries in areas of Scotland and Wales with further snow and gales expected.
We will update this bulletin as we receive information

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