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Update and weather issues

APC Depot – Edinburgh – 19/3/2018
Good progress has been made delivering the backlog of freight throughout the weekend and we estimate the depot is now 24 hours behind where it needs to be for resuming next day deliveries consistently.
There are extra drivers and an increased administration support on site to ensure this backlog is eliminated.
It is still recommended to only send freight through if it is essential.
We thank you for your patience and understanding.

The South West
Due to the weather issues yesterday a lot of depots are struggling with the road network both in getting drivers to work and subsequently out to deliver. The weather is forecast to get warmer today so the disruption should be a lot shorter than the previous events.

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APC Direct

Download the APC Direct app – available on iOS and Android! 

APC Direct

Introducing the APC Direct app, book a collection using APC Direct and track all of your deliveries on the move.

Download the APC Direct app – now available from App Store and Google Play!


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APC Expect

Using the APC EXPECT pre-delivery notification service, we can now give your customers more detailed information about when their delivery will be made.

As an APC customer we can now offer you the ability to set up your customers to receive an automatic text or email on the morning of the delivery date. The message will tell them the time window in which the driver will make the delivery that day.

Using this service will reduces ETA calls into your business. Why not let our technology do the work to keep your customers informed.

If you would like to take advantage of this great new functionality then please get in touch. We will talk you through the different options available so you can choose what will work best for your customers.


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What we can and cannot do

When it comes to APC Overnight deliveries there are strict rules that we have to stick to. We have to attempt delivery as per the senders request. Depending on which service is selected will depend on when delivery is attempted i.e a next day delivery is not time specific and will be attempted during the standard Monday – Friday working day.

Some senders choose to send on a timed service which might be PRE 9am or on a Saturday before noon service. Senders also have the option to specify whether we can leave the goods safe or with a neighbour. If the sender has not given permission, we cannot release the goods without it being signed for at the designated delivery address. This can sometimes be frustrating for the recipient but we have to follow our contractual obligations and deliver as requested by the sender.

Something we also get asked is if we can change the delivery address, again unless we obtain explicit instruction direct from the sender then we cannot amend due to possible fraud/security reasons.

There is nothing that we like more than to see the warehouse floor empty and nicely swept at the end of each day but there will always be those deliveries that cannot be made due to the recipient not being in and therefore returned to the depot to await further instruction. If we can leave with a neighbour or leave in a safe place then that is great but remember this has to be specified by the sender.

If you have any issues or concerns please chat to us online using our online chat facility.


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Snow Disruption

We are expecting major disruption over the next 48 hours due to the adverse weather conditions and road issues with the Midlands and Central Wales being specifically affected.

Overnight the forecast is for very low temperatures (-10 to -15 degrees centigrade) which will add further problems. All attempts will be made to avoid any delays in moving your freight however there could be delays which are out of our control.

If you wish contact our team please us our email or our online chat facility at



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Merry Christmas

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Due to the Orangefest event on Tuesday the 12th of July there will be no deliveries made in Ireland (All BT Postcodes)

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Need to send a pallet?

Check out our new Pallet Delivery animation which shows how your pallet will get from A to B. Click here to find out more



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APC Terms are Changing

Our APC Overnight terms and conditions are changing from 1st May 2016. Please see click here to see APC Overnight conditions of carriage 2016.


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Cathy & Team take to the road for Safe@Last Charity

Our very own Business Systems Development Manager; Cathy Young and the team of Yorkshire Roses are once again dusting off their bikes for Charity. The Yorkshire Roses will be pedaling for 122 Miles on Saturday the 2nd of July 2016 for the Ring ‘O’ Kerry charity cycle in aid of Safe@Last.

Safe@Last is a local charity the Yorkshire Roses are passionate about and would love to help them in the work they do for children and young people by raising as much as they can.


The Event

The Ring ‘O’ Kerry charity cycle is now in its 32nd year and is the biggest one day charity fundraising event in Munster which attracts thousands of leisure cyclists who always finish experiencing a fun and rewarding days cycle. The Yorkshire Roses will be cycling for 122 Miles around the spectacular Ring ‘O’Kerry while fundraising for their chosen local charity Safe@Last.

RingOf Kerry

The Charity

Safe@Last is a charity that provides wrap around services from prevention to crisis intervention for children and young people at risk through running away or from being thrown out of their home in South Yorkshire.

Research shows that nationally 100,000 children run away or are thrown our each year and we know that around 4000 of these incidences take place in South Yorkshire.

Running away is a symptom of many varied problems but it is an extremely dangerous choice to make. Children that run away from home often become involved with risky behaviours in order to survive on the streets including committing or becoming victims of crime, misusing alcohol and/or drugs and being subject to sexual exploitation and abuse.



Please help the Yorkshire Roses to make a difference.

JustGiving - Sponsor me now!



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