Recently the APC hub has been receiving a lot of items that have not been manifested or packaged correctly, we are seeing items that should have been sent as Non Conveyable (NC) being sent on the Standard Next Day service (ND). Please pay careful attention to services selected and ensure goods are packaged correctly. If freight is sent incorrectly it could be subject to delays and fines.

For a parcel to travel on the Standard Next Day service (ND) it must be boxed within the maximum parameters of 120cm x 55cm x 50cm as seen in the picture above. If your parcel is not boxed or is over the dimensions outlined, it must travel on the Non Conveyable (NC) service or the Excess (XS) service within our APC parameter limits. This process is implemented with the aim of reducing incorrectly manifested parcels which is causing delays at the APC Central Hub.


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