As we approach peak and deliveries to consumer addresses continue to increase, we think it prudent to make sure everyone is aware of the “Leave Safe” delivery option when booking. We will only permit a ‘leave safe’ delivery if you have granted permission in the special instructions.
Drivers are only permitted to leave safe if the sender populates the address label special instructions field – drivers cannot act on the request of the consumer. See example below of the label and where this is detailed.
Guidance can be found in the links below for your reference.
We would like to thank you for your continued support in these challenging times.