Skip to Content

Category Archives: News

Bank Holiday Operating Schedule – August 2022

Please be advised of Courier Logistics operating schedule for the up and coming Bank Holiday in August where we will be closed. There will be no collections or deliveries on Monday the 29th August 2022.                                    

The Saturday services will remain unaffected with deliveries made as normal for consignments booked on this service. 

Consignments booked on the the standard Next Day service on Friday 26th of August will be delivered on Tuesday 30th of August, unless a Saturday service has been selected. 

APC – Last Despatch Dates For Live Fish & Coral

No Live Fish / Live Coral will be permitted on Tuesday 30th of August.
0 Continue Reading →

Weather Warning – Storm Dudley and Storm Eunice

Storm Dudley Amber and yellow weather warnings have been issued ahead of Storm Dudley, which is expected to bring a period of very strong and disruptive winds to Central and Northern England, Wales, and Scotland. This will come into force from 16:00 today, Wednesday 16th February, until 06:00 Thursday 17th February.

Storm Eunice Storm Eunice is expected on Friday 18th February, with a yellow weather warning being issued for strong winds for much of the UK, between the hours of 00:00 and 21:00, potentially causing significant disruption.

The link below can be used for the latest information from the Met Office and relevant weather warnings over the next 3 days. 
UK weather warnings – Met Office

1 Continue Reading →

Operating Schedules for the Bank Holiday Periods in June 2022

Please be aware there are two Bank Holidays up and coming in June where Courier Logistics will be closed. There will be no collections or deliveries on Thursday the 2nd and Friday 3rd of June 2022.                                    

The Saturday services will remain unaffected with deliveries made as normal for consignments booked on this service. 

Consignments booked on the the standard Next Day service on Wednesday the 1st of June will be delivered on Monday the 6th of June, unless a Saturday service has been selected. 

APC – Last Despatch Dates For Live Fish & Coral

No Live Fish / Live Coral will be permitted on Wednesday 1st of June.

Normal Service resumes on Tuesday the 7th of June 2022 for these services.

0 Continue Reading →

Operating Schedules for Bank Holiday Periods April & May 2022

Please be aware there are three Bank Holidays up and coming in April & May where Courier Logistics will be closed. There will be no collections or deliveries on Friday the 15th, Monday the 18th of April or Monday 2nd of May 2022.                                    

The Saturday services will remain unaffected with deliveries made as normal for consignments booked on this service. 

Consignments booked on the the standard Next Day service on Thursday the 14th of April will be delivered on Tuesday the 19th, ones booked on Friday the 29th April will be delivered on Tuesday the 3rd of May, unless a Saturday service has been selected. 

APC – Last Despatch Dates For Live Fish & Coral

No Live Fish / Live Coral will be permitted on Thursday 14th, & Tuesday 19th April or Tuesday 3rd May.

Normal Service resumes on Thursday the 21st of April & Thursday the 5th of May 2022 for these services.

0 Continue Reading →

August Bank Holiday

Please be aware there will be no collections or deliveries on Monday the the 30th of August.

The Saturday service will remain unaffected with deliveries made as normal for consignments booked on this service. 

Consignments booked on the standard Next Day service Friday the 27th will be delivered Tuesday the 31st of August, unless a Saturday service has been selected. 

Normal Service resumes on Tuesday the 31st of August 2021.

No Live Fish / Live Coral will be permitted on Tuesday 31st of August 2021.

We hope you have a great Bank Holiday.
0 Continue Reading →

Operating Schedules For Bank Holiday Periods May 2021

Please be aware there are two Bank Holidays up and coming in May where Courier Logistics will be closed. There will be no collections or deliveries on Monday the 3rd or Monday the 31st of May 2021.                                    

The Saturday services will remain unaffected with deliveries made as normal for consignments booked on this service. 

Consignments booked on the the standard Next Day service on Friday the 30th of April will be delivered on Tuesday the 4th, ones booked on Friday the 28th will be delivered on Tuesday the 1st of June, unless a Saturday service has been selected. 

APC – Last Despatch Dates For Live Fish & Coral

No Live Fish / Live Coral will be permitted on Tuesday 4th May and Tuesday 1st June.

Normal Service resumes on Tuesday the 4th of May & Tuesday the 1st of June 2021.

We hope you have a great Bank Holiday.

0 Continue Reading →

Pallet Track – Important Change To Service

over last month as we come out of lockdown the Pallet Track network has seen unprecedented volumes like never before, possibly as a result of businesses re-opening and restocking, however this is showing no signs of easing at present. 
 
You may be aware that several of the other pallet networks:

  • have restricted certain delivery areas such as the south west
  • are introducing volume limits for some postcodes
  • are suspending next day deliveries and / or economy deliveries for selected postcodes.

 
Pallet Track have decided these are routes they do not want to take, however with the high volumes continuing, they need to act and have therefore taken the difficult decision that from Monday the 26th April, the following temporary changes will take place:
 

  1. The premium deliveries will be suspebded. PT and PS will not be available on any consignment.
  2. The Saturday delivery window will be extended from 9.00-12.00 to 9.00-17.00, essentially making SA a SATURDAY all day service, not a Saturday AM service. This will, allow delivery depots more flexibility to achieve successful delivery.
  3. Extend the ECO service to 3 days from the current 2 days. This is an extremely difficult decision to take however provides more flexibility for the delivery depot’s to deliver a better service over this period. An additional day will be added for areas where we already provide a 3/5 day service.

These temporary measures will remain in place until June 9th with an update provided by June 4th.

Thank you for your support and understanding as we work hard to kick start the Country once more along the Governments road map.

0 Continue Reading →

Channel Islands – APC Additional Information Required

Further to communication sent out in January 2021, when we advised that services to the Channel Islands were being reviewed following the Brexit announcements and HMRC additional requirements, we can confirm that we have implemented changes to the New Horizon booking platform.
 
Please ensure that you are familiar with the additional information requirements for delivery exports to The Channel Islands: –

  • Value of goods – must be provided.
  • Description of goods – must be provided.
  • Commodity Codes – must be provided.
  • EORI Number – must be provided.
  • Country of Origin – if not UK must be provided.
  • The Senders information – stating the sending depot as the “Sender” is not sufficient, the actual Senders information must be provided.
  • Invoices should be affixed to all consignments in case of customs checks and to avoid delays.
  • If a consignment contains 100% documents, then “Documents” must be entered for both the “Description of goods” requirement and the Commodity Code requirement.
  • The additional information above must be provided for each item within a multi-part consignment.

Please ensure that the correct information is supplied to avoid unnecessary work and delays to your shipments. Full information must be completed on New Horizon for every consignment travelling to this area.

Failure to provide ALL of the required information will result in consignments being returned to the shipper and a £5 charge applied.

We are continuing to review the service to The Channel Islands and will update again in due course.

0 Continue Reading →

Covid-19 UK National Day of Reflection 23rd March 2021

Since the first lockdown began in 2020, hundreds of thousands of people have died. Too many lives have been cut short and millions have been bereaved.

Behind the statistics and whatever the cause, every death has been devastating for the people left behind.
Please be advised that at 12 noon on Tuesday 23rd March 2021 Courier Logistics will be joining the nation to observe a minutes silence, the first anniversary of the first UK lockdown, for a National Day of Reflection to reflect on our collective loss, support those who’ve been bereaved, and hope for a brighter future.

We would ask for your co-operation and understanding during the minute’s silence and make your staff aware that telephones across all departments will not be answered between 12:00noon and 12:01pm as our staff pay their respects.

We invite you all to join us for this anniversary to think of all those who have lost loved ones, Covid has touched so many lives and continues to do so.

0 Continue Reading →

APC – Amazon Verified and Integrated Supplier List

Amazon, as part of their customer experience improvements, are adjusting one of their performance measures, the Valid Tracking Rate (VTR) for Amazon Market Place Merchants who ship directly to customers to 95% from 19th April 2021.  
 
APC are not currently listed on the Verified and Integrated Supplier List, however are in active dialogue with Amazon to gain placement on the ‘Verified and Integrated Supplier List’.
 
To assist with the activity to get APC on this list quickly, in parallel to our direct contact with Amazon, our contact has requested that the Amazon Merchants who require APC to be on the list, should

  • Raise the request directly with AMAZON Customer Service to add The APC to the list of carriers that are integrated for domestic orders.  
  • State within that request that The APC is their delivery solution for all their parcels, not just those that are sold via the Amazon Marketplace.  
  • Request that The APC are made available in time to achieve with the revised VTR requirement.  

You support in putting this request with Amazon will greatly assist our efforts centrally.

0 Continue Reading →