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Category Archives: Coronavirus

APC – Reinstatement of Pre 10:00 Deliveries

Following on from communication sent out on the 7th of January where APC advised of the need to suspend the pre 10:00 service based on a combination of high parcel volumes and COVID-19 impact, APC have been monitoring volumes and depot performance closely and are now in a position to resume the pre 10:00 service with effect from new bookings made from tomorrow 21st January 2021.

We and are still in a situation where service may be suddenly impacted by COVID-19. The APC Network will do it’s upmost to maintain service levels and keep the Country going through these difficult times. 

We would like to take this opportunity to say a massive thankyou for all your support during these extremely difficult times for the whole Country.

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APC – COVID-19 Update & Suspension Of Pre 10:00 Service

We trust that this finds you well and that your business is adjusting to the impact of the current national lockdown.

At Courier Logistics we, along with the 100 other APC network depots and the central APC hub, have been reviewing our safety measures and preparing for further impact of COVID-19 on our operation.

Although we have measures in place, what is uncertain is the degree to which sudden and unpredictable absences caused by COVID-19 will have on our service ability. Whilst we have back up resource planned, especially for drivers, it is possible that sudden service delays may occur, and it is important that we set this expectation with you. When we do experience an impact on service, we will of course work to recover these delays quickly with minimal impact to your delivery, but this may not always be as speedy as we would like.

Suspension of the pre1000 service
In light of the likely increased pressure on driver resource and depot operations, APC have made the decision to suspend the pre10:00 service option for the duration of this current lockdown, effective for new bookings made from 8th January 2020. 

We will update you in the event where we have acute service issues and assure you that we remain committed to providing you with the best possible service in these circumstances and thank you for your support and patience during this Lockdown.

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APC – Suspension of Input – Tier 4 Impacted Areas

Following the news over the weekend that London, the South East and Wales have moved into Tier 4, we have seen a significant increase in bookings for the Tier 4 affected postcodes. 

APC have made the difficult decision to suspend all new bookings into Tier 4 areas with immediate effect. Tonight, will be the last input night before Christmas for delivery into Tier 4 Postcodes.

This is to give the depots covering these areas more opportunity to deliver outstanding volume before Christmas as they have already seen significant volumes impacting service levels before the Tier 4 announcement was made. 

A system change on New Horizon is being implemented to stop any new orders from being placed into Tier 4 postcodes. This will remain in place until Tuesday 29th December. Bookings already in the New Horizon will of course be honoured. APC have placed a note on the APC Overnight website and will be placing a message on the New Horizon login screen.

For more information about the effected areas please visit the Government website: Tier 4: Stay at Home – GOV.UK (

This isn’t a decision APC have taken lightly, but one that is now unavoidable.

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APC Temporary Suspension of Pre 10:00 Services Peak 2020 December

APC have made the decision to temporarily suspend the pre 10:00 service for the remainder of Peak 2020, the service option will resume for input from Monday 4th January 2021.

As we have experienced higher than expected volumes this week and have seen increased pressure on delivery routes, we are aware of the need to manage consumer expectations sensibly as we progress through the next few weeks.
Any currently booked consignments created today on the pre 10:00 will remain on this service and are due to be delivered next week.
There are no changes planned for the pre 12:00 service.

We would like to thank you for your continued support in these challenging times.

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APC Operational Update For Live Fish/Coral

Following this week’s review of suitable days to accept live fish / live coral, please see below an overview table which outlines the dates that these can be shipped over the next two weeks.   

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APC Operational Update For Live Fish/Coral

Limited Service Re-instated For Live Fish/Coral 

Following this week’s review of suitable days to accept live fish / live coral, we have decided that as we will be unable to ship any live fish / live coral week commencing 25th May following the bank holiday,  we will allow live fish / live coral shipments on 2 days next week, therefore APC will accept these shipments on Tuesday 19th May & Wednesday 20th May.  

After Wednesday 20th May, it is currently our intention to recommence live fish / live coral shipments week commencing 1st June. This will be reviewed and confirmed nearer the time whether we accept shipments on one or two days of that week.     

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At this most difficult and challenging of times, we’d like to ask for your support to #KeepBritainMoving…

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The APC Overnight Network is committed to providing essential parcel collection & delivery services

“We’re committed to providing essential parcel collection and delivery services nationally on behalf of our SME customers during these times of need.”

The logistics industry has been thrown into the limelight in recent weeks, with delivery companies playing an integral role in keeping essential items moving and supplying communities during the coronavirus pandemic. Delivery drivers – now classed as key workers – are quite rightly being increasingly recognised as un-sung heroes, with so many of them committed to keep serving the needs of the nation.

Though recent weeks have proved challenging for the industry – with daily changes and increased demand for essential goods being seen across networks – the dedication of workforces across our network has been critical in ensuring that we can help keep the country moving.

But while the coming weeks and months are uncertain, one thing that is certain is our industry must continue to rise to the challenges, remaining focused to ensure we can fully utilise any capacity across the network to help those that need it most, in the communities that we serve.

The Midlands will play a pivotal role in this. As a region that has had long significance to the UK’s logistics infrastructure, its position and accessibility means that it is perfectly placed to be at the hub of movements across the UK. Now, more than ever this role is key and it’s vital that we manage this carefully.

While there are processes being put into place to ease the safe transportation of goods, more must be done to ensure that the entire capacity of the logistics industry is employed to full effect during this crisis period. Safety is central to the industry successfully doing its bit for the national effort, with contactless collection and delivery – something that The APC put into place three weeks ago – paramount to driver safety and social distancing rules.

Properly supplying the thousands of communities across the country is critical to weathering the storm during this pandemic. For delivery companies such as The APC, which is the only delivery company that specialises in SMEs, ensuring that these businesses continue to have safe access to their communities remains a priority.

SMEs have long been the backbone of the UK economy and they will now play a major role in helping consumers through this crisis. Data from CACI estimates that 59% of shoppers expect to do more buying locally, rather than at major shopping locations. This clearly demonstrates that the delivery of items from SMEs has never been more important to benefit both their economic future and their consumers’ wellbeing.

While the Midlands has a proud heritage in logistics, our network of over 100 depots across the UK remain ingrained in the local communities they serve and dedicated to supporting those in need. Increasingly we are seeing some fantastic examples of this across our network –  just this week one member depot, Swift Logistics, has announced it will be working alongside Age Concern and other local businesses to help deliver hot meals to the most vulnerable elderly in West Berkshire. 

In these unprecedented times it’s incredible to see examples of such resilience and commitment from all of the brilliant delivery teams and other front-line workers across the country. We want to continue to do everything possible to help support those in need, across the communities we serve, and to play our part in helping businesses and consumers through this crisis.

The APC is offering to support the NHS, medical suppliers, supermarkets, Government and all of those that are trying to get essential supplies to the public. We encourage them all to get in touch – our network of SME depots cover the length and breadth of the UK and are eager to help the communities we have served for over 25 years.

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Courier Logistics wanted to say a huge THANK YOU #STAYSAFE

to both our own employees and all the other key workers far and wide. You are doing an absolutely amazing job. Let’s keep making a difference together.

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Coronavirus – APC Operational Delays & Service Updates

This week APC has seen unprecedented volumes of freight going through the network which has surpassed even Christmas numbers, generally the busiest time of the year. This has been whilst adhering to government guidelines for social distancing across all aspects of the business.This has certainly been challenging to service the increased demand in freight whilst maintaining Health & Safety at the forefront of how we continue to operate, something which the whole logistics sector has experienced this week due to unprecedented demand in the B2C market. 

At all the depot’s and main hub we are striving to do everything within our power to move as much of freight as safe as possible. All available staff are assisting to make deliveries out in the field. While APC are endeavouring to do everything they can to make sure that parcels are delivered next day it is important that we are realistic that with the Health & Safety measures in place and unprecedented volumes this may cause possible delays. We would recommend that receivers are told that there could be up to a 48 hours delay for reasons mentioned. 

Temporary Suspension of Live Fish/Coral Service

Whilst there has been an unprecedented spike in freight moving through the network with immediate effect live fish & coral consignments are temporarily suspended. For the welfare of the live fish, it is best they remain with the sending customer.

Perishable Goods

With the increase in the number of perishables being sent through the network at this moment in time, it is important that businesses despatch mindfully – ideally phasing volumes across the week. Please be aware that sending high volumes at any one time of perishable goods is done so at the senders own risk as some depots may not achieve a next day service.

We would like to thank you for your continued support in these challenging times.

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