In response to the continuing Coronavirus situation APC are making a number of operational changes in order to maintain service levels during these unusual circumstances. These updates will remain in place until further notice and have been made in order to firstly protect the safety and well being of staff and our customers across the country, but also aim to maintain service levels.
Collect From Depot – Option suspended
Due to social distancing measures in place it has become necessary to limit footfall into depots. APC will therefore be suspending the collect from depot functionality within the network, redeliveries can be arranged but not a collect from depot option.
Suspension of Live Fish/Movement of Bees
With immediate effect APC will no longer be accepting Live fish/bees within the network until further notice. This has been implemented as delays may be experienced in this service.
Suspension of Same Day PURS – next day booking only
To ease the pressure on delivery drivers, APC will be suspending same day PURs, with effect from Wednesday 25th March PURs are for next day collection and not same day action.