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Coronavirus – Temporary Amendments to Our APC Delivery Procedure

Updated: March 16th 2020. 

In order to protect our customers and drivers from the risk of infection whilst delivering parcels, we are making a temporary change to our signature requirements. These came into effect from Saturday 14th March 2020 and will be in place until further notice.

For Deliveries requiring a Signature at a Business Premises

· Our driver will ask you where you would like the parcel to be placed, whilst maintaining a 2-meter distance from you and your staff (wherever possible).

· Our driver will be sure to explain that because we are taking extra precautions over Coronavirus, we do not require a signature.

· Our driver will ask for the recipient’s surname which will then be entered by the driver as proof of delivery.

For Deliveries to Residential Addresses

· Our driver will place the parcel on your doorstep.

· They will knock the door and step back two metres.

· Our driver will explain that due to extra precautions over Coronavirus, we will not be requiring a signature.

· Our driver will ask for the recipient’s surname which will be then be entered by the driver as proof of delivery.

· If no one answers the door, our driver will leave our usual calling card and return the item to base.

For items that have been sent with specific leave safe instructions in the Special Instruction Field

· Our driver will leave this in a safe place, putting a card through the door stating where the parcel has been left.

· Our driver will take a photograph showing the parcel and surrounding environment to help you to identify its location.

For latest updates, please visit our website

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Courier Logistics response to the novel coronavirus (COVID-19) outbreak

In response to the current novel coronavirus (COVID-19) outbreak in the UK, which is causing much concern and confusion to businesses, Courier Logistics Ltd wish to share the following information bulletin with our customers.

Courier Logistics takes the health & safety of our staff and customers very seriously. We are also acutely aware of the importance placed on the logistical services that we provide to homes, businesses and public sector clients. 

The Courier Logistics management team would like to reassure our customers that as a business we continually update the precautionary measures that we employ to protect our staff and the services that we provide on an ongoing basis,especially during these uncertain times.

These measures are defined by the guidance given by official UK governmental and public health advisory organisations. These include the NHS, Department for Business Energy & Industrial Strategy, Public Health England and the Health & Safety Executive.

To date our service levels have not been negatively affected in any way. However, we are continually monitoring the threat, and should the spread of thecoronavirus (COVID-19) continue to escalate, we have strong contingency plans in place to mitigate any challenges that may arise.

As a leading logistics service provider, Courier Logistics is underpinned with many years’ experience in managing evolving risks, having the necessary skills and technology in place to ensure that we are ready to react quickly to the most challenging circumstances if need be.

We will of course keep our customers updated as we pride ourselves on straight-forward honesty and transparency with our customers. In the meantime, we have listed some key resources that may be of help below. 

If you have any further questions please don’t hesitate to contact us via email; 

Kind Regards

Daniel Franey

General Manager

Courier Logistics Limited


Additional Coronavirus Resources

The Department of Health & Social Care (DHSC) and Public Health England (PHE) are leading the UK government response to the Coronavirus (COVID-19) outbreak. 

– guidance for the public on coronavirus from Link 

– guidance for employers and businesses: Link

– guidance for UK businesses: Link

– guidance for staff in the transport sector: Link

– NHS –  information about how coronavirus is spread and how to avoid catching or spreading germs: Link 

The Health & Safety Executive (HSE) is also working closely with the DHSC, PHE and other government departments to provide support when it’s needed.    

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Hallam FM Mission Christmas Campaign.

Thank you to everyone who’s donated to HallamFM’s Mission Christmas….

No child should wake up Christmas morning to no presents, so Thank you so much for your generosity and we’ll definitely be a drop off point again next year!

Warm Regards
Courier Logistics

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Courier Logistics are proud to be supporting the Hallam FM Mission Christmas Campaign.

It’s a heart-breaking thought, but there are thousands of children living right here in our community who are in danger of waking up to no presents on Christmas Day. For some families Christmas is a luxury they just can’t afford.

If you’re able to, please buy an extra present this year and donate it to Mission Christmas. Reliant the Robin will make sure it gets to the Big Man in time for Christmas Eve.

Every gift donated and every penny raised stays local – so you can be sure that your generosity will benefit children living in our area.

Courier Logistics are a registered drop off point for anyone wanting to contribute to this fantastic cause. This can be one, or as many gifts as you’d like to drop off.

Our address is: Barbot Hall Industrial Estate, Mangham Rd, Rotherham S62 6EF

The latest drop off will be Monday the 16th of December.

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APC Specific Products & Destinations – Last Despatch Dates Before Chirstmas

Please see some important information about APC’s specific products & destinations last despatch dates before the Christmas Period.

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Courier Logistics Christmas Operating Schedule

Please see below our Christmas Operating Schedule for APC, Pallet Track and Same Day Services.

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Macmillan Coffee Morning

A fantastic #MacmillanCoffeeMorning held last week at Courier Logistics, with lots of tasty treats!

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Courier Logistics Hit The Sheffield 10k

Well done to Daniel, Cathy, Aaron and Rob from the Courier Logistics family for completing the Sheffield 10k on Sunday.

There was certainly some soar legs at work Monday!

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