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At this most difficult and challenging of times, we’d like to ask for your support to #KeepBritainMoving…

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The APC Overnight Network is committed to providing essential parcel collection & delivery services

“We’re committed to providing essential parcel collection and delivery services nationally on behalf of our SME customers during these times of need.”

The logistics industry has been thrown into the limelight in recent weeks, with delivery companies playing an integral role in keeping essential items moving and supplying communities during the coronavirus pandemic. Delivery drivers – now classed as key workers – are quite rightly being increasingly recognised as un-sung heroes, with so many of them committed to keep serving the needs of the nation.

Though recent weeks have proved challenging for the industry – with daily changes and increased demand for essential goods being seen across networks – the dedication of workforces across our network has been critical in ensuring that we can help keep the country moving.

But while the coming weeks and months are uncertain, one thing that is certain is our industry must continue to rise to the challenges, remaining focused to ensure we can fully utilise any capacity across the network to help those that need it most, in the communities that we serve.

The Midlands will play a pivotal role in this. As a region that has had long significance to the UK’s logistics infrastructure, its position and accessibility means that it is perfectly placed to be at the hub of movements across the UK. Now, more than ever this role is key and it’s vital that we manage this carefully.

While there are processes being put into place to ease the safe transportation of goods, more must be done to ensure that the entire capacity of the logistics industry is employed to full effect during this crisis period. Safety is central to the industry successfully doing its bit for the national effort, with contactless collection and delivery – something that The APC put into place three weeks ago – paramount to driver safety and social distancing rules.

Properly supplying the thousands of communities across the country is critical to weathering the storm during this pandemic. For delivery companies such as The APC, which is the only delivery company that specialises in SMEs, ensuring that these businesses continue to have safe access to their communities remains a priority.

SMEs have long been the backbone of the UK economy and they will now play a major role in helping consumers through this crisis. Data from CACI estimates that 59% of shoppers expect to do more buying locally, rather than at major shopping locations. This clearly demonstrates that the delivery of items from SMEs has never been more important to benefit both their economic future and their consumers’ wellbeing.

While the Midlands has a proud heritage in logistics, our network of over 100 depots across the UK remain ingrained in the local communities they serve and dedicated to supporting those in need. Increasingly we are seeing some fantastic examples of this across our network –  just this week one member depot, Swift Logistics, has announced it will be working alongside Age Concern and other local businesses to help deliver hot meals to the most vulnerable elderly in West Berkshire. 

In these unprecedented times it’s incredible to see examples of such resilience and commitment from all of the brilliant delivery teams and other front-line workers across the country. We want to continue to do everything possible to help support those in need, across the communities we serve, and to play our part in helping businesses and consumers through this crisis.

The APC is offering to support the NHS, medical suppliers, supermarkets, Government and all of those that are trying to get essential supplies to the public. We encourage them all to get in touch – our network of SME depots cover the length and breadth of the UK and are eager to help the communities we have served for over 25 years.

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Courier Logistics wanted to say a huge THANK YOU #STAYSAFE

to both our own employees and all the other key workers far and wide. You are doing an absolutely amazing job. Let’s keep making a difference together.

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Coronavirus – APC Operational Delays & Service Updates

This week APC has seen unprecedented volumes of freight going through the network which has surpassed even Christmas numbers, generally the busiest time of the year. This has been whilst adhering to government guidelines for social distancing across all aspects of the business.This has certainly been challenging to service the increased demand in freight whilst maintaining Health & Safety at the forefront of how we continue to operate, something which the whole logistics sector has experienced this week due to unprecedented demand in the B2C market. 

At all the depot’s and main hub we are striving to do everything within our power to move as much of freight as safe as possible. All available staff are assisting to make deliveries out in the field. While APC are endeavouring to do everything they can to make sure that parcels are delivered next day it is important that we are realistic that with the Health & Safety measures in place and unprecedented volumes this may cause possible delays. We would recommend that receivers are told that there could be up to a 48 hours delay for reasons mentioned. 

Temporary Suspension of Live Fish/Coral Service

Whilst there has been an unprecedented spike in freight moving through the network with immediate effect live fish & coral consignments are temporarily suspended. For the welfare of the live fish, it is best they remain with the sending customer.

Perishable Goods

With the increase in the number of perishables being sent through the network at this moment in time, it is important that businesses despatch mindfully – ideally phasing volumes across the week. Please be aware that sending high volumes at any one time of perishable goods is done so at the senders own risk as some depots may not achieve a next day service.

We would like to thank you for your continued support in these challenging times.

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Easter Operating

Courier Logistics will be closed for collections and deliveries on Friday the 10th of April and Monday the 13th of April 2020. Deliveries will be made up until 12 Noon Saturday the 11th of April if they are on a designated premium Saturday service.

APC – Last Despatch Dates For Perishable Goods, Live Fish & Coral.
> Any consignments of a perishable nature: last despatch date will be Tuesday 7th April

> Consignments of live fish and coral: last despatch date Wednesday 8th April.  

Normal Service resumes on Tuesday the 14th of April 2020.

Please note the pre 09:00 service remains suspended. 

Due to social distancing measures in place at present the collect from depot option remains suspended until further notice. Customers are able to rearrange their delivery accordingly. 

We wish you and your family a safe and Happy Easter.

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Coronavirus Update – APC Operational Changes For Live Fish/Coral

In response to the continuing Coronavirus situation APC is making an updated operational change in order to maintain service levels during these unusual circumstances.

Limited Service Re-instated For Live Fish/Coral 

With immediate effect live fish & coral consignments can be sent through the network on a limited basis, these will only permitted to be inputted into the network on a Tuesday and Wednesday evening.

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Our General Manager Gives A Massive Thumbs Up To Everyone At Courier Logistics

On behalf of Courier Logistics, I wanted to say a personal thank you to all our amazing colleagues, whether in the depot or homeworking we couldn’t make this happen without you.

Whilst facing adversity and unprecedented times head on they have remained committed and determined to maintaining service levels and supply chains for our country.

I couldn’t be prouder of the workforce we have at Courier Logistics.

Daniel Franey
General Manager

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Mandatory Contact Details For Pallet Track Deliveries

Due to the current Coronavirus situation, it is becoming increasingly difficult to ensure the correct recipient is available to take delivery.

Businesses understandably will be selective with opening times or are going to be unmanned due to staff shortages and isolation.   

Because of this, it is imperative a full and correct phone number is applied to ALL jobs now moving forward.

Please assist us with providing this important information which will in turn support us to fulfil deliveries as best we can during these difficult times. 

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Coronavirus Update – APC Operational Changes

In response to the continuing Coronavirus situation APC are making a number of operational changes in order to maintain service levels during these unusual circumstances. These updates will remain in place until further notice and have been made in order to firstly protect the safety and well being of staff and our customers across the country, but also aim to maintain service levels.

Collect From Depot – Option suspended 

Due to social distancing measures in place it has become necessary to limit footfall into depots. APC will therefore be suspending the collect from depot functionality within the network, redeliveries can be arranged but not a collect from depot option.

Suspension of Live Fish/Movement of Bees

With immediate effect APC will no longer be accepting Live fish/bees within the network until further notice. This has been implemented as delays may be experienced in this service.

Suspension of Same Day PURS – next day booking only

To ease the pressure on delivery drivers, APC will be suspending same day PURs, with effect from Wednesday 25th March PURs are for next day collection and not same day action.

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Courier Logistics update to the novel coronavirus (COVID-19) outbreak

Courier Logistics are an important part of the supply chain and are following the government guidance carefully. We have contingency plans in place for the currently known elements of the situation and are monitoring closely for any changes, which we would aim to respond to quickly.

We are seeing great understanding and co-operation from both customers and those at the point of delivery as our drivers continue to adopt the ‘No Contact Delivery Practice for health & safety reasons. 

We remain committed to providing the best service possible to all of our customers and will work together to maintain services during these unprecedented times. 

If you have any further questions or perhaps need support outside of your normal service requriements please don’t hesitate to contact us via email;

Together we can get through these difficult times, as always we are committed to providing the best possible service and going that extra mile for you and your customers.  

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